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Last Updated: October 5, 2025
Effective Date: October 5, 2025
Welcome to The Brand Gap (“we,” “our,” or “us”). Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, or any related platform (collectively referred to as the “Platform”).
Please read this Privacy Policy carefully. By accessing or using our Platform, you agree to the terms described here. If you do not agree, please discontinue use immediately.
We collect the following types of information to provide and improve our services:
When you register, enroll in a course, or contact us, we may collect:
Name, email address, phone number, and account credentials
Billing and payment details (processed through secure third-party gateways)
Profile information such as occupation, company name, or interests
When you use our Platform, we automatically collect:
Device information (IP address, browser type, device model, OS)
Usage data (pages visited, time spent, interactions, clicks)
Cookies and similar tracking technologies to personalize your experience
If you participate in community discussions, comments, or upload assignments, your content may be visible to other users depending on your privacy settings.
We use the information we collect to:
Create and manage your user account
Deliver and personalize educational content
Process payments and provide customer support
Send updates, newsletters, and promotional materials (only if opted-in)
Improve our courses, tools, and user experience
Comply with legal obligations
We do not sell your personal information.
However, we may share data with:
Service providers (payment gateways, analytics, hosting partners) to operate our services
Legal authorities if required by law or to protect our rights
Affiliated partners or instructors who collaborate in delivering content
All partners and service providers are bound by confidentiality and data protection agreements.
We adopt strong technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure, including:
SSL encryption
Secure server environments
Restricted access controls
Regular audits and monitoring
While we take all reasonable steps, no digital platform is completely risk-free, and users are encouraged to safeguard their account credentials.
You have the right to:
Access, correct, or delete your personal data
Withdraw consent for marketing communications
Request information on how your data is processed
To exercise these rights, contact us at support@thebrandgap.co.in.
We use cookies to:
Remember login sessions
Personalize course recommendations
Measure traffic and performance analytics
You can control or delete cookies through your browser settings.
Our Platform may contain links to third-party websites or tools. We are not responsible for their privacy practices. Please review their policies before sharing any personal data.
The Brand Gap is intended for users aged 16 and above. We do not knowingly collect data from children under 16. If we become aware of such data, it will be deleted promptly.
We retain personal information only as long as necessary for educational and legal purposes. Once no longer needed, your data will be securely deleted or anonymized.
We may update this policy from time to time. The “Last Updated” date will reflect the latest version. Continued use of our Platform after updates constitutes your acceptance of the revised policy.
For any questions or concerns regarding this Privacy Policy or your personal data, please contact us:
📩 Email: support@thebrandgap.co.in
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